DataScribe FAQ's

[Q] Will I lose the data in my DataScribe after I retrieve it?
[A] No, the DataScribe will continue to log data within the current session until the DataScribe is rest.


[Q] Why does my DataScribe have the incorrect time?
[A] Make sure that your PC has the correct time before resetting your DataScribe.

[Q] I have a DataScribe in the field that is getting extremely high temperature readings during the day. What could be causing this?
[A] If you are seeing these high temperature readings during the day and normal temperatures at night, the DataScribe needs to be sheltered from solar radiation. Contact Avatel for an Application Note.

[Q] Can I get a shelter for my DataScribe or do I have to order a DataScribe Field Station?
[A] You can can either construct a radiation shelter yourself, or purchase one direct from Avatel. When using hand-held DataScribes in field applications, there are several things to consider. Contact Avatel for an Application Note.

[Q] How can I make my DataScribe stop logging all together?
[A] In the setup dialog in WinDataSoft, set the interval to sleep and reset the DataScribe.

[Q] Under what conditions should I reset my DataScribe?
NOTE: Resetting the DataScribe will erase your data. Please make sure you first retrieve your data.

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