WinDataSoft FAQ's
[Q] Why am I getting
a "Cannot Connect With DataScribe" error in WinDataSoft?
[A] There are several different reasons why you might see this error
message:
- A loose cable connection between the DataScribe and the
computer
- Something else is using the same communications port
that the DataScribe is trying to use
- The DataScribe's battery is low
[Q] I printed a graph in WinDataSoft and
am have trouble reading it. Do you have any suggestions?
[A] There are two things you might try. You might want to print the
graph in monochrome with symbols. To select monochrome with symbols or color
right-click on the graph and change the Viewing Style. If you prefer color
graphs, but the plotted lines are too hard to distinguish, you can change
the plot colors. To do this, selected a "displayed" measurement from the Measurements
dialog and click the Color button.
[Q] Why does WinDataSoft give me an "Error 02" when I try to Browse
Detail or Browse Min/Max?
[A] This means that the program associated with .txt files cannot be
located within the current path. Normally in Windows 95/98 "notepad.exe" is
associated with .txt files. You will see this error if this associated program
has been moved or removed.
[Q] Why do I sometimes get old data files when downloading data from
the Transporter?
[A] The latest files stored in the Transporter are always displayed
at the bottem of the DataScribe Selection dialog in WinDataSoft. Looking at
the selection dialog, you may notice older version of your data files futher
up in the list. It is a good idea to delete the files stored in the Transporter
after they have been retrieved by WinDataSoft. This not only makes more room
in the Transporter, but also reduces the chance of retrieving an old data
file.
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